Glasgow Clan 2025/26 Season Ticket F.A.Q’s

Key Dates

Friday 23rd May – Direct Debit & Unsold seat release deadline
Monday 2nd June – Early Bird pricing ends

General

• After purchasing my season ticket, can I move seats?
  • No. Once you have completed your season ticket purchase, you cannot move your seat.
• What are the criteria for each ticket type?

• Can I get a physical card?
  • Yes. For an additional £5, supporters can receive a physical season ticket card. This will be available for collection before the start of the 2025/26 Season.
  • Those who do not opt for a season ticket card will be able to access their Season Ticket on the Future Ticketing app. This will not be available until closer to the start of the season.
• Is my Season Ticket transferrable?
  • Yes. However, the ticket must be used by someone in the same category or entry may be refused.
• Can I purchase the Challenge Cup Bundle at the same time as my Season Ticket?
  • No, the Challenge Cup bundle is not available for purchase at the moment. Keep an eye on our social media channels for updates.

Season Ticket Renewals

• How long will my 2024/25 season ticket seat be held for?
  • Season 2024/25 seats will be held until 23rd May 2025. After this date, unsecured seats will be released for general sale.
• Can I move my season ticket seat?
  • Yes. After logging in, your seat will automatically be selected. Simply click your seat to deselect it and choose another available seat.
• Can I remove seats from my order?
  • Yes. After logging in, click your seat to deselect it. Continue your order as normal.

Accessibility Tickets

• Can I purchase a disabled/ambulant seat online?
  • Yes. However, supports who need a wheelchair bay or ambulant seating must contact the club on 0141 465 0101 to purchase.
• Will I have to provide evidence to purchase these seats?
  • Yes. You will be asked to upload accreditation at the checkout. This is to ensure those who require these seats the most don’t miss out.
• Can I get a carers/companion ticket?
  • Yes. To purchase a companion ticket, please contact the club at tickets@clanihc.com. Please note: Your companion MUST purchase the seat next to you, as an essential companion ticket is given on the understanding that they will assist you in an emergency.

Direct Debits

• When does the direct debit come out of my account?
  • Direct debit payments will be taken on the 1st of each month (if this falls on a weekend or bank holiday, this will move to the next working day) starting on 1 June 2025 and ending on 1st January 2026.
• Is there a fee or interest attached to my monthly repayments?
  • There is a one off £10 fee when purchasing your ticket via direct debit. There is no interest or additional fees after this payment.
• What happens if I miss a payment?
  • Missed payments will incur a £10 late fee. If you miss 3 payments, your season ticket will be terminated and become invalid. Season Tickets cancelled due to missed payments will not be refunded.